Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within thirty(30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and others, and mail your return the following address:
Mohammad Rezaur Rahman
Green Trends International
House -35; Main Road-1,
Senpara Porbota, Section -10,
Mirpur, Dhaka-1216, Bangladesh.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a track able method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your fund. Please allow at least 03 (three)number of days to process returns from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.We will notify you by email when your return has been processed.
—Unfortunately, unless the product is faulty, we are unable to accept returns
—Sale items are FINAL SALE and cannot be returned
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
We don’t guarantee that we will receive your returned item.
If you have any questions concerning our return policy, please contact us at: